For municipalities & government contracts

Generator service software for public power that has to be provable.

A 911 center, a water plant, a public-safety building — when the standby generator matters to the public, the maintenance record has to hold up to an auditor. PowerOps keeps an attributed, append-only history on every unit, and tracks the government bids that put that work in your hands.

For a public agency, the maintenance record is a public record.

A binder of ticked boxes does not answer the question an auditor actually asks: who performed this test, and when. PowerOps captures each PM, load bank, and transfer test as an attributed, timestamped entry written by a named, authenticated technician — a history a public-works director, a council, or an outside auditor can review without a follow-up phone call.

Named, timestamped, unchangeable

Every completed test is written by a named user at a server timestamp to an append-only record. It cannot be silently edited after the fact — which is exactly what a public audit needs.

A record per unit, across years

Each generator and ATS carries its make, model, serial, kW, fuel type, install date, and full service history — so the account of a dispatch-center unit is one place, for as long as you hold the contract.

Produced on demand

When an auditor or an agency asks for the maintenance history of a specific unit, you produce it on the spot instead of reconstructing it from paper tickets after the fact.

Find the public work, then service it to a standard that holds up.

Municipal generator work comes through a bid, and it stays through a clean record. PowerOps covers both ends — the pipeline that wins the contract and the diligence that keeps it.

Government bid tracking

The Gov Bid Tracking add-on syncs opportunities from SAM.gov by the NAICS codes you work under, so public generator solicitations land in front of your team instead of getting missed.

Go / No-Go and win-rate analytics

Run a structured Go / No-Go decision on each opportunity and track win rate over time, so you learn which municipal work is worth chasing — instead of bidding on instinct.

The critical sites, on a program

PM scheduling auto-generates work orders on the cadence you set, with a 12-month forecast and a due / coming-due / overdue view — so a 911 center, a lift station, and a public-safety building each stay on their schedule.

Every employee in their lane

Role-based permissions mean a technician, a dispatcher, and the office each see only their part of the business — the same accountability boundary a public agency expects from a vendor handling its records.

The cadences for standby power are set by the governing standard — NFPA 110 or whatever governs the site — and by the authority having jurisdiction. PowerOps systemizes the diligence and keeps the record; it does not decide compliance for you or replace the AHJ.

Generic field service software wasn't built for public accountability.

CapabilityGeneric FSMPowerOps
Attributed, append-only maintenance record
Per-unit history that follows the generator across years
Government bid tracking (SAM.gov NAICS sync)
Go / No-Go and win-rate analytics
Read-only agency portal

Scheduling and invoicing are table stakes. Proving the work to an auditor, and finding the public contracts in the first place, is the part generic tools leave to a spreadsheet.

Frequently asked

What makes generator service software different for a municipality?

Public agencies answer to auditors, elected officials, and the public. When a dispatch center or a lift station loses power, the question that follows is whether the standby plant was maintained and tested — and who signed off. PowerOps captures each PM, load bank, and transfer test as an attributed, timestamped record written by a named, authenticated technician, tied to the specific unit. It is the kind of history a public-works director or an outside auditor can review without a follow-up call.

We bid municipal maintenance contracts. Does PowerOps help us find and win them?

Yes, through the Government Bid Tracking add-on. It syncs opportunities from SAM.gov by the NAICS codes you work under, lets your team run structured Go / No-Go decisions on each one, and tracks win-rate analytics over time so you can see which kinds of public generator work you actually land. It is a tool for the service company doing the bidding — it does not submit bids or make the award decision for you.

Can the agency see its own equipment and monitoring?

Yes. The read-only customer portal gives agency staff a view of their own units and, where remote monitoring is in place, their current status — without the ability to change your service records. A facilities manager at a water plant can check the state of their standby power without touching the underlying history.

Does the software make the agency compliant?

No. The testing and maintenance cadences for standby power are set by the governing standard and the authority having jurisdiction, and they vary by facility. PowerOps lets you configure cadences and checklists to match what the standard and the AHJ require, and it captures the work as a permanent, attributed record. It systemizes the diligence; it does not decide compliance for you or replace the AHJ.

How do field readings get captured across scattered public sites?

Municipal fleets are spread out — dispatch centers, pump stations, treatment plants, public-works yards. Technicians work from a structured checklist on a phone, capturing readings, photos, and serials against the specific unit. Field entry works offline within a stage and syncs when signal returns, which matters at a below-grade vault or a remote lift station. The reading lands on the unit the first time, with no transcription back at the office.

Win the public work — and keep a record that holds up.

Start a free trial, or book a demo and bring your hardest municipal account and your bid pipeline.