One platform. One generator at a time. PowerOps is built by operators — for the shops that keep the power on.
One database. Sites, contacts, equipment — entered once.
Every unit tracked. Full service history. Searchable.
Drag-and-drop. Assign jobs in real time.
Create, schedule, complete, invoice. One record.
Agreements. Auto-generated work orders.
Field findings flow to the office. Quote in one click.
AR aging. Pay links. Record payments.
PDF auto-generated on completion. Cloud archived.
Mobile. Limited-connectivity drafts. Built for one-handed use.
The Field App
One-handed. Big targets. Drafts survive weak service. Technicians do their job without fighting a form.
Wednesday, April 19
Good morning, Mike
CLOCKED IN
2:14:32
TODAY · 3 JOBS
Acme Industries
PM
Regional Medical
Repair
Municipal Water
Load Test
Data flow
A customer you added this morning shows up on tonight's work order, next week's quote, and next month's invoice. No retyping. Ever.
See why shops are switching to purpose-built generator service software.
Priced per technician. Office & back-office users are free.
For independent generator service shops replacing pen-and-paper or a horizontal FSM.
billed annually · 1+ techs · optional $2,500 setup
Office & back-office users free
15 techs ≈ $34,020/yr
For 8–40-tech dealers running PM contracts, commercial accounts, and 24/7 emergency dispatch.
billed annually · 5+ techs · optional $5,500 setup
Office & back-office users free
15 techs ≈ $50,220/yr · ~40% under ServiceTitan
For multi-location dealers with healthcare / data center / municipal accounts. 25+ technicians.
billed annually · 10+ techs · optional $11,500 setup
Office & back-office users free
15 techs ≈ $71,820/yr
For OEM-authorized national service networks, large rental fleets, and PE-backed roll-ups.
billed annually · 25+ techs · optional custom ($15K–30K) setup
Office & back-office users free
15 techs ≈ $98,820/yr
50% of implementation credited back if you're live in 60 days
A standalone sales workspace for your internal salespeople that also bolts onto the service platform as the front office — pipeline, prospecting, sequences, and triage that hand off cleanly into service. A pipeline→service connection most field-service tools structurally can’t make.
Premium modules — where dealers make money
SAM.gov NAICS sync, Go/No-Go decisions, win-rate analytics for government generator contracts.
$99 / mo
Learn more about Gov Bid TrackingAI-generated NFPA 110 / Joint Commission survey reports. The vertical wedge — gated for Dispatch & Service Pro to drive the compliance upgrade.
$199 / mo
SMS + email campaigns to your customer base. Mirrors ServiceTitan Marketing Pro at ~1/3 the price.
$149 / mo
After-hours emergency intake — captures the lead + dispatch info when the phones aren’t answered. The #1 generator-dealer pain.
$179 / mo
Learn more about AI Receptionist & Call CaptureSwitchgear-specific catalog, multi-warehouse, cycle counts. For dealers carrying $200K–$1M+ in parts.
$249 / mo
New-generator configurator + ATS sizing + financing. For dealers who sell installs, not just service.
$129 / mo
Sage Intacct / Acumatica / NetSuite connectors — the ERP-grade integrations a roll-up CFO actually asks for.
$299 / mo
Operations — recurring workflow revenue. Regulatory — non-discretionary for the facilities you serve.
FAQ
PowerOps is an all-in-one platform for generator service companies. It handles customers, sites, equipment, dispatch, work orders, PM scheduling, quoting, invoicing, service reports, and a mobile technician app — one system instead of five or six separate tools.
PowerOps is priced per technician seat — office and back-office users (dispatchers, estimators, billing, managers) are free. Four tiers by feature set, billed annually with monthly billing also available: Service $189/tech/mo, Service Pro $279/tech/mo, Compliance Suite $399/tech/mo, Enterprise $549/tech/mo. Customers and equipment are always unlimited, and premium add-on modules (NFPA 110 AI reporting, government bid tracking, marketing, and more) can be added on top of any tier.
Yes — a 14-day free trial with no credit card required. Most teams start with a live demo (the demo includes an ROI walkthrough for your shop), but you can start a self-serve trial today and be running real work orders within the first week.
Inspection, checklist, and service-report drafts save locally on the device and can be resumed or submitted after reconnecting; they are never submitted in the background. Only explicitly eligible note and labor operations sync automatically and appear in Sync Center. Photo uploads, signatures, temporal status changes, and final job completion require a connection. Teams can use the supported Home Screen PWA; companies with a provisioned native deployment can also use the iOS app.
Technicians see authorized assigned jobs, navigate to the site, record server-timestamped status, perform the inspection inside the job, capture verified evidence, review requirements, and complete through the audited online gate. A provisioned iOS deployment also provides point-of-use camera, scanner, and sharing integrations. Native dispatch alerts require notification delivery to be separately enabled.
Yes. The field app includes an NFPA 110 monthly checklist on every tier, equipment records track each generator and ATS with full service history, and the NFPA 110 AI Reporting Pack add-on generates survey-ready compliance reports for healthcare and other audited accounts.
Yes. From any job, techs can add recommendations — like 'replace fuel filter' or 'batteries need replacement'. These flow into the Repair Quotes queue in the office, where a quote can be drafted in one click. Field findings become revenue instead of a note on a paper ticket.
Yes. PowerOps has a CSV import wizard for customer, contact, site, and equipment data. Column mapping is drag-and-drop, validation runs before the import, and you can preview rows to catch problems before committing.
Demo-led onboarding · 14-day free trial · no credit card required
Explore the workflows, compliance requirements, and operating systems that matter to generator service companies.