Work Orders
A work order should be a record of what happened — not a data-entry obstacle course. PowerOps WOs flow from scheduled to on-site to completed to invoiced with one-click status changes. Photos, signatures, parts, and labor auto-populate from the tech's mobile actions.
Permitted next actions advance through server-validated gates. Reversals require a reason and create a new audit event.
Technicians start and stop travel or labor from dedicated controls. Hours are never inferred from job status.
Labor, parts, travel, subcontract, equipment rental. Cost vs. price with ghost margin toggle (admin-only). Auto-rolls to invoice.
Before, during, after, damage, and equipment tags. Photos compress before upload and count as evidence only after online server verification.
Full-screen signature pad on mobile with signer name, server timestamp, and request IP recorded with the job evidence.
PM checklists rendered step-by-step. Current measurements and pass/fail answers must be entered explicitly and are retained under the configured data policy.
Built from the ground up for generator service operators.
Tech arrives, enters the checklist, uploads required photos, captures a required signature, reviews the evidence, and completes online through the audited gate.
Dispatcher creates and prioritizes the job; the technician records explicit time, work, parts, and verified photos before online completion.
Tech finds a failed component, flags as "pending parts", creates a parts request that dispatch/purchasing sees, WO stays on the board until part arrives.
Yes. During a service visit they can create a follow-up WO or convert an inspection finding into a repair order.
Auto-calculated from on-site time to completion. Tech can adjust before submitting if needed.
Optional — you can set a per-customer rule. Many customers prefer manual invoice review; others want auto-bill on completion.
WO type = "warranty" removes labor and parts from the invoice total. Still tracked for internal cost reporting.
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