From dispatch to invoice in 47 seconds.

A work order should be a record of what happened — not a data-entry obstacle course. PowerOps WOs flow from scheduled to on-site to completed to invoiced with one-click status changes. Photos, signatures, parts, and labor auto-populate from the tech's mobile actions.

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Key features

Visual status pipeline

Draft → Scheduled → En Route → On Site → Pending Parts → Completed → Invoiced. Click any step to jump directly. Dispatchers can revert mistakes in one tap.

Auto-timer on site

Tech taps "On Site" — timer starts. Taps "Complete" — hours are pre-filled. No manual labor entry, no forgotten start times.

Line items with margin tracking

Labor, parts, travel, subcontract, equipment rental. Cost vs. price with ghost margin toggle (admin-only). Auto-rolls to invoice.

Photo timeline

Before, during, after, damage, equipment tags. Photos uploaded from the mobile app with phase markers and auto-sync when back online.

Customer signature capture

Full-screen signature pad on the mobile app. Finger or stylus, smooth strokes, timestamped and IP-logged for liability protection.

Checklist completion

PM checklists rendered step-by-step. Pass/fail with measurements, photo requirements, and specs. Complete checklists stored forever.

What it gets you

Average ticket-to-invoice drops from 5 days to under 1 hour
Customer signatures are legally defensible with timestamp + IP + GPS
Photo proof of work eliminates callback disputes
Parts tracking rolls directly into the invoice — no missed billings
Status transitions auto-timestamp — perfect audit trail
One-click convert to invoice when status hits "Completed"

Real-world use cases

Built from the ground up for generator service operators.

PM completion

Tech arrives, runs checklist, captures photos, customer signs, status flips to complete, invoice generates automatically from PM agreement rate.

Emergency repair

Dispatcher creates WO, flags as emergency, tech accepts en route, logs on-site time, repairs unit, photos taken, WO closes with time-and-materials invoice.

Parts pending

Tech finds a failed component, flags as "pending parts", creates a parts request that dispatch/purchasing sees, WO stays on the board until part arrives.

Frequently asked

Can techs create WOs from the field?

Yes. During a service visit they can create a follow-up WO or convert an inspection finding into a repair order.

How are labor hours calculated?

Auto-calculated from on-site time to completion. Tech can adjust before submitting if needed.

Do completed WOs auto-invoice?

Optional — you can set a per-customer rule. Many customers prefer manual invoice review; others want auto-bill on completion.

What about warranty work?

WO type = "warranty" removes labor and parts from the invoice total. Still tracked for internal cost reporting.

Ready to see it live?

Start your free 14-day trial — no credit card required. Full Enterprise features included.

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