Work Orders
From dispatch to an attributable record.
A work order should be a record of what happened. PowerOps uses explicit, server-validated status gates and keeps the technician's photos, signature, parts, checklist, and time entries with the job evidence.
Key features
Audited status pipeline
Permitted next actions advance through server-validated gates. Reversals require a reason and create a new audit event.
Explicit time tracking
Technicians start and stop travel or labor from dedicated controls. Hours are never inferred from job status.
Line items with margin tracking
Record labor, parts, travel, subcontract, and equipment rental. Admins can review cost against price. Authorized staff carry approved lines into an invoice draft.
Photo timeline
Before, during, after, damage, and equipment tags. Photos compress before upload and count as evidence only after online server verification.
Customer signature capture
Full-screen signature pad on mobile with signer name, server timestamp, and request IP recorded with the job evidence.
Checklist completion
Work through the PM checklist. Enter measured values and pass/fail answers; records remain subject to the configured data policy.
What it gets you
- Completed work and invoice drafts can use the same approved line items
- Customer signatures retain signer, server time, and request context without collecting device GPS
- Verified job photos support later callback or scope review
- Recorded parts remain available when authorized staff prepare the invoice
- Status transitions retain the named account, server time, request context, and snapshot
- Authorized staff can convert completed work to an invoice through the audited gate
Example workflows
Review these steps against the job you want to run during your demo.
PM completion
Tech arrives, enters the checklist, uploads required photos, captures a required signature, reviews the evidence, and completes online through the audited gate.
Emergency repair
Dispatcher creates and prioritizes the job; the technician records explicit time, work, parts, and verified photos before online completion.
Parts pending
Tech finds a failed component, flags as "pending parts", creates a parts request that dispatch/purchasing sees, WO stays on the board until part arrives.
Questions before your first job
Can techs create WOs from the field?
Not from the job screen. Technicians record repair recommendations on the work order; the office reviews them in the Repair Quotes queue and drafts a quote. Follow-up work orders are created in the office.
How are labor hours recorded?
Technicians start and stop travel or labor from dedicated controls. Hours are not inferred from work-order status.
Do completed WOs auto-invoice?
No. Completion and invoicing are separate gates. Authorized staff review completed work, then create or approve the invoice. Confirmed payment receipt can advance the final Paid state without another staff action.
What about warranty work?
Warranty is an available work-order type. Billability remains explicit on the work order and its line items, so authorized staff must review what should or should not flow into an invoice.
See the workflow and the company plan.
One flat company plan with every available module, unlimited office and field accounts, and guided onboarding included. We share the price on your demo or when a person reviews your access request. Your 14-day trial starts after access approval. No card required.