Comparison

PowerOps vs. ServiceTitan

ServiceTitan is a horizontal field service platform built for HVAC, plumbing, and electrical at scale. PowerOps is built only for generator sales, service, rental, and repair, with the compliance record hospitals and municipalities require.

The honest take

Pick ServiceTitan if:

You’re primarily HVAC, plumbing, or electrical at real scale (hundreds of techs, call-center booking, heavy marketing attribution), and generators are a minor line item.

Pick PowerOps if:

Generator sales, service, rental, or repair is the business, and you need the load bank data, transfer-time logs, and attributed audit trail that a horizontal platform was never built to produce.

Capability by capability

Cells reflect ServiceTitan’s publicly documented features as of July 2026, not a claim about the current state of their product. Verify specifics with ServiceTitan directly.

CapabilityPowerOpsServiceTitan
Generator + ATS tracked as a first-class asset (make, model, serial, kW, fuel, install date)
Load bank test documentation with pass/fail criteria
ATS transfer-time readings captured on PM checklists
NFPA 110 monthly inspection checklist built into the field app
Attributed, append-only audit trail on every workflow gate
PM contract / service agreement builder with e-signature
CSV import for customers, sites, and equipment
Offline-capable mobile field app
Government bid tracking with SAM.gov sync (premium add-on)
Published pricing, visible without a sales call
Office & back-office seats included free
Self-serve signup, no sales call required to start
Full support Partial / manual workaround No documented purpose-built support

How pricing actually works

PowerOps

$189–$549/tech/mo

Published on this site, right now. 4 tiers, billed annually.

  • Office & back-office seats free on every tier
  • Optional setup, $2,500–$11,500 by tier (Enterprise custom-quoted)
  • 14-day self-serve free trial, no credit card

ServiceTitan

Quote required

Not published. A sales demo is required before you see a number.

  • Per-technician pricing, per their own pricing page
  • Implementation cost not published
  • Onboarding details not published

We don’t publish a dollar figure for ServiceTitan because they don’t, and third-party estimates for undisclosed enterprise software pricing are guesswork. Get a quote directly from them and compare it to the numbers above, which are exactly what you’ll pay.

Switching from ServiceTitan

Export your customers, contacts, and equipment from ServiceTitan as a CSV. PowerOps’s import wizard handles column mapping, validation, and a preview before anything commits.

Frequently asked

Is ServiceTitan a bad product?

No. It is the category leader for a reason, with real depth for HVAC, plumbing, and electrical contractors running large, multi-crew operations. The gap for generator dealers is fit, not quality: ServiceTitan has no native structured fields for a load bank pass/fail, an ATS transfer-time log, or an NFPA 110 checklist. Its custom forms can approximate them, but they are not purpose-built, reportable generator records.

What does ServiceTitan cost?

ServiceTitan does not publish pricing; it requires a sales demo, and the number varies by company size and contract length. We are not going to guess a figure for them here; get a quote directly from ServiceTitan and compare it against the tier prices on this page, which are published and current.

ServiceTitan charges per technician too. What is different?

Office and back-office staff are free on every PowerOps tier. And the price itself is public: you do not need a sales call to see what a given tech count costs per month.

Can I bring my ServiceTitan data over?

Yes. Export customers, contacts, and equipment as a CSV and run it through the PowerOps import wizard: column mapping, validation, and a preview before anything commits.

When does ServiceTitan still make sense over PowerOps?

If your business is primarily HVAC, plumbing, or electrical service at real scale (hundreds of technicians, call-center-driven booking, heavy marketing-attribution needs), ServiceTitan’s breadth in those categories is real, and PowerOps does not try to compete there. PowerOps is the right call when generator work is the business, or the part of it that needs to survive an audit.

See the record your compliance customers ask for.

Start a free trial and import your equipment, or book a demo and bring your toughest compliance customer.