A technician on site needs the assigned job, the right generator, the scope, and a place to write what they found. PowerOps puts that in a Home Screen web app. The public mobile page says there is no App Store download, and that a native iOS app has not been released. Add it from a supported browser. Today, Jobs, and Me are the three tabs.
The checks you record, system by system, are the generator PM checklist. The intervals and the printable log are the NFPA 110 checklist. Due dates and draft PM work orders live in generator maintenance software. This page is the phone: what you can save, and what the server has to accept.
Open the job and the unit
The mobile FAQ says technicians see jobs assigned to them, plus jobs on their crew. Open the job and review the equipment links and the scope before you record anything.
Check the nameplate. Make, model, serial, kW, and fuel type have to match the generator in front of you, and the ATS on the wall has to match the ATS on the job, because a site with two sets will let you write a clean inspection against the wrong serial. A matching street address does not pick the unit.
QR or barcode scanning opens from a job or from equipment selection. The mobile page says a scan cannot bypass job authorization. Scanner is not its own destination.
Record this visit
Use the checklist on the job for readings, observations, and deficiencies. Prior inspection results can show as reference. They are not evidence that today's test happened. The shop's required readings and pass/fail limits come from its procedure, the manufacturer, and the AHJ. Do not treat a software default as that list.
- On ATS work, confirm the switch and record the transfer, the retransfer, and the return to Auto you saw.
- On load bank work, keep the load and the duration with the test papers.
- On a PM, record the engine and electrical readings, and the coolant or battery checks the scope asks for.
- Leave a missing reading missing. Do not invent one to close the form.
Match the form to the standard that applies
Where NFPA 110 applies, confirm the adopted edition and the AHJ before you configure the inspection. NFPA describes the standard as emergency and standby system performance, and lists 2025 as the current edition. Source: NFPA 110. Generator tasks, transfer-switch tasks, and load bank tasks are different scope. The people who own the program set the cadence and the acceptance limits. The app does not.
What needs a connection
Inspection, checklist, and service-report drafts save locally after an online session check. Reconnect to resume or submit; they never submit in the background. Only explicitly eligible note and labor operations sync automatically.
Those note and labor operations appear in Sync Center. Photos, signatures, time and job-status actions, and final completion need a connection. The generator service software page says gate actions never queue. A saved draft is not a submitted inspection.
Wait for acceptance
Review, then submit
Before you submit, match the job to the generator and the ATS, read the scope next to the readings, and fix missing or conflicting entries. The attestation should be something the named technician is willing to sign. Completion can be recorded from an open job without inventing a schedule or a dispatch that never happened. The generator service software page says that in the workflow description.
The audit entry keeps the account, the server timestamp, and the snapshot, and it is append-only. Forms and equipment fields can still be edited on the paths the product allows. The office reviews the evidence before it relies on the packet or approves an invoice. Payment receipt can mark an invoice Paid. That billing step is not the technician's completion.
If AI drafted something
Photo assistance and compliance-report drafts, when the provider is configured, are drafts. Check them against the equipment and the source records. AI does not sign the record, complete the job, or approve another gate. Book a demo if you want to watch a draft save, a reconnect, and a completion on a phone. There is no price on this page.