PowerOps vs TEN4: generator service software for shops
TEN4 is field service management software from Nexent. It publishes an all-in-one field service product and a generator and power-system field maintenance industry page (vendor-reported on ten4soft.com). PowerOps is generator service software for shops that need the equipment record, the PM book, and the field report in one workflow.
TEN4 is already named on the PowerOps roundup. This page is the dedicated switch comparison. Competitor notes are vendor-reported. Confirm them in a demo. Published TEN4 plan prices stay on their site and are not reprinted here.
At a glance
Use one generator, its ATS, a PM contract, and the invoice. TEN4 cells are vendor-reported.
| Topic | PowerOps | TEN4 |
|---|---|---|
| Who it is for | Generator service companies running commercial and critical equipment as well as residential routes. | Vendor-reported: field service across several trades, with a generator and power-system industry page. |
| Equipment and history | Customers, sites, generators, and ATS records, with service history on the equipment. | Vendor-reported: asset and service history, including generator-oriented tracking. Confirm ATS fields. |
| PM contracts | PM schedules, due views, and staff-triggered draft work orders. | Vendor-reported: PM contracts. Confirm renewal, visit generation, and unit coverage. |
| Dispatch and mobile | Dispatch board and a mobile field app. Drafts follow the connection rules documented on this site. | Vendor-reported: drag-and-drop dispatch and a mobile app. Confirm in a demo. |
| Accounting | QuickBooks Online invoicing sync after provider setup. QuickBooks is not required to run the workflow. | Vendor-reported: QuickBooks Online-centric, including a public FAQ requirement. Confirm the edition. |
| Commercial model | One company plan. Unlimited office and field accounts. Price on the demo. 14-day trial after access approval. No card required. | Vendor-reported: published plans and trial messaging on ten4soft.com. Confirm current terms. Prices are not reprinted here. |
Where TEN4 is strong
Vendor-reported from ten4soft.com. Reasons to demo TEN4, not a verified absence list for anyone else.
- A generator and power-system field maintenance industry page, plus HVAC, electrical, and other trades on the same product.
- Asset and service history, PM contracts, drag-and-drop dispatch, and a mobile app.
- QuickBooks Online sync, with public FAQ language that treats QuickBooks Online as required. Confirm that on the edition you would buy.
- Trial messaging and published plans. Read the current terms on their site. This page does not copy the price table.
Where PowerOps is built differently
- The product is for generator service companies. Generator and ATS records are first-class, not a trade label on a multi-industry field service suite.
- NFPA 110 monthly checklist in the field app, PM due visibility, and service history on the equipment.
- Audited workflow gates: named authenticated person, server timestamp, snapshot, append-only. They support review and do not certify compliance.
- One company plan. Unlimited office and field accounts. Demo first, then access approval, then a 14-day trial. No card required.
- QuickBooks Online is an invoicing path after setup, not the system of record for the service workflow.
Same-job demo script
Six checks. Write down setup, manual steps, and anything that required another product.
1. Generator and ATS identity
Open one generator and its ATS in both products. Check make, model, serial, kW, fuel, and site. Note any field that is a free-text note instead of the equipment record.
2. PM contract
Change one PM agreement and see the next due visit. TEN4 PM contracts are vendor-reported. In PowerOps, an authorized person generates eligible draft work orders from stored due dates.
3. Dispatch
Put the visit on the board. TEN4 describes drag-and-drop dispatch (vendor-reported). PowerOps uses a dispatch board with technician columns. Confirm crew assignment on your own job.
4. Field checklist
Bring the NFPA 110 monthly sheet or load bank record the contract requires. PowerOps includes an NFPA 110 monthly checklist in the field app. Ask TEN4 to show the form they would hand a facility. Neither product certifies compliance.
5. QuickBooks
Ask whether the job can be dispatched, completed, and invoiced without QuickBooks Online, and what the sync includes after setup.
6. Approval snapshot
Export who approved the work, when, and what they saw. PowerOps audited gates store a named person, server timestamp, and snapshot. They support review and do not certify compliance.
Who should shortlist which
Shortlist TEN4 when
You want a multi-trade field service product with a generator industry page, published plan terms, and a QuickBooks Online-centered office. Confirm the generator and ATS record, the PM contract, and the QuickBooks requirement on your book.
Shortlist PowerOps when
The buying question is generator-native service operations: ATS identity, an NFPA 110-oriented checklist, attributed approvals, and a company plan that does not require QuickBooks to run the job. Book the demo with your own unit.
Questions and answers
What is TEN4 in this comparison?
TEN4 here is the field service product from Nexent, including the generator and power-system field maintenance page on ten4soft.com. It is the product already named on the PowerOps roundup. It is not a different product that only shares the TEN4 name.
Is PowerOps a TEN4 alternative?
PowerOps is a shortlist item when you are comparing generator field-service software: equipment and ATS records, PM, dispatch, field checklists, and invoicing. Run the same job in both demos. This page does not rank the products.
Does TEN4 require QuickBooks Online?
Vendor-reported: TEN4 public FAQ material describes a QuickBooks Online requirement, and the product is positioned around QuickBooks Online sync. Confirm the edition and whether the service workflow can run without it. This page does not treat a FAQ line as your contract.
Does PowerOps require QuickBooks?
No. PowerOps runs customers, sites, equipment, dispatch, work orders, quotes, and invoices in its own system. Invoices can sync to QuickBooks Online after provider setup. Verify that connection in a pilot.
Does either product include generator PM and a mobile app?
TEN4 markets asset and service history, PM contracts, drag-and-drop dispatch, and a mobile app (vendor-reported). PowerOps includes PM due views, staff-triggered draft PM work orders, a dispatch board, and a mobile field app with checklist drafts. Confirm both on your units.
How does pricing compare?
TEN4 publishes plan terms on its own site. Confirm the current numbers there. PowerOps does not publish a dollar price; it is shared on a demo or when a person reviews an access request. This page does not reprint TEN4 prices.
Can I move equipment history?
Confirm the export TEN4 will give you and check a sample. PowerOps previews customer and contact imports and accepts equipment CSV files. Verify serial number, kW, site, and ATS identity, and plan how you will retain history that the import does not cover.
Book a 30-minute demo.
Bring the generator job you would otherwise run in TEN4. A 14-day trial starts after a person approves access. No card is required.
843-212-0829 · Monday–Friday, 9:00am–5:00pm Eastern
PowerOps.io#1144
78 Folly Road Ste B9
Charleston, SC 29407
United States